Claims are to be reported by the broker, not
the insured nor the claimant, after the broker has reviewed the claim with the insured.
Do not have the insured fill out the claim report form. Claims will be reported
only on Cal-Regent loss notices which are provided on our website. Do not use other
loss notices, just the Cal-Regent loss notices. To report a claim, you must first
select and fill out the correct loss notice for the type of claim. For example,
do not use an auto accident loss notice to report a claim that does not involve
an auto accident. Instead, use the correct form for that type of loss, be it the
property loss notice for damage to property (building, contents, signs or loss of
income) or the auto theft loss notice for the theft of an auto. If you use the wrong
form, you will slow down the claims adjustment process while the adjuster attempts
to back track and locate the information. Submit the claim by e-mail to
claims@cal-regent.com or by fax to (619) 596-4049.
The following is a list of the forms and when to use them:
To be used where the insured is involved in an accident where the insured was driving
a car that was not a customer's car and the insured struck another car or person.
This includes where the insured is driving a car and strikes an object that is not
another car.
To be used where the insured is involved in an accident where the insured was driving
a car that was a customer's car and the insured struck another car or person. This
includes where the insured is driving a customer's car and strikes an object that
is not another car. This would fall under the Garagekeepers' Collision coverage,
not the comprehensive coverage.
To be used when an insured vehicle is stolen, such as a dealer's inventory vehicle
or a scheduled vehicle owned by a dealer or service risk. This form is not used
where the stolen vehicle is a customer's car that falls within the Garagekeepers'
coverage; use the Garagekeepers' Comprehensive loss notice to report the theft of
a customer's car.
To be used where the insured has somehow damaged a customer's car not involving
a collision with the car, but instead falls under the Garagekeepers' Comprehensive
coverage. Use this form if a customer's car is stolen.
To be used when there is any type of a loss to the building, contents, sign and/or
a loss of income.
To be used when reporting a general liability type loss that does not involve an
auto accident where the insured was involved in operating the vehicle. Use this
Loss Notice to report slip and falls, dog bites, allegations of the selling of a
defective vehicle and any other allegations of liability against an insured.